Contact information

The processing of the order starts as soon as it is received. However, if the customer wants to cancel the order due to any reason, the below-mentioned conditions are applicable:-`

Order Cancellation:

  1. You can cancel your order anytime before it ships from our warehouse.
  2. Once your order has shipped, cancellation is unfortunately not possible.

For any questions or assistance regarding cancellation or returns, please contact our customer care team at +91-9560100560 or

Order Cancellation by Casa Decor:

  1. We strive to maintain accurate online stock levels. However, in rare cases where a stock shortage occurs, reserves the right to inform you (via email, text message, or phone call) about a shortfall in the quantity of your ordered item(s).
  2. In such situations, we may either:

Fulfill your order with a reduced quantity compared to what you originally ordered.
Cancel your order entirely, with prior notification to you.